Include as much relevant information as you currently have. You do not need to confirm every detail before contacting us.

Helpful information may include:

• Product name or reference image
• Intended use or campaign
• Estimated order quantity
• Preferred colors and materials
• Logo or branding requirements
• Packaging requirements
• Delivery destination
• Preferred arrival date

Our team can help identify the remaining requirements after reviewing your enquiry.

Yes. You can attach available logo files, artwork, sketches or reference images to the Request a Quote form.

Commonly accepted preview formats include:

• JPG
• PNG
• PDF

Editable vector artwork may be requested later when preparing production files. Large or specialized artwork files can be submitted through the Upload Your Artwork page once it is available.

Use the Contact form and select Existing Quote or Project as the enquiry type.

Include any available reference information, such as:

• Your name and company
• Previous email address used
• Quotation or project reference
• Product name
• Date of the previous communication
• Brief explanation of the required update

You may also reply directly to the latest project email so the existing conversation remains together.

Yes. International project enquiries can be submitted through the Contact or Request a Quote form.

When requesting pricing or delivery information, include the delivery country and approximate order quantity. Shipping options depend on the destination, shipment volume, product type and required arrival date.

Customs requirements, shipping charges and delivery arrangements are reviewed according to the specific project.

Yes. The available email, phone and WhatsApp details are displayed on this Contact page.

• Use email for detailed requirements and file attachments.
• Use the Contact form for general website enquiries.
• Use the Request a Quote form for pricing and project specifications.
• Use phone or WhatsApp for shorter questions and project communication.

For detailed projects, providing the requirements in writing helps reduce missing information and makes the enquiry easier to review.